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| Several years ago, it became apparent there was a need for liability coverage over and above that offered by the air carriers. Many customers had experienced problems getting claims settled due to the difficulty in establishing liability on the part of the carrier. The insurance coverage offered by our insurance carrier has provided a solution to a major portion of that problem. It must be understood, this insurance coverage is not an all risk coverage. That is, if individual carrier disclaimers require packaging that will maintain product temperature for 48 hours, coverage may not be extended to product that has warmed during that period of time unless the insurance carrier is successful in negotiating a settlement with that carrier. If a shipment is routed to a destination and makes all the connections that were requested and, the product was found to be warm on arrival, chances are, the insurance carrier would not make a favorable settlement since there would be no evidence of carrier negligence. What the insurance coverage does for you (as opposed to air carrier declared value liability) is, it interjects the insurance carrier into the discussion about whether there has been air carrier negligence or not. Generally, the insurance carrier has been more successful in bringing about satisfactory results than if you or I were dealing directly with the air carrier. Most customers feel the program has filled a need and that it has been a ‘good value’. |
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For questions or information regarding claims, please contact vickib@moversinc.com |
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